ISO 9001:2015 is the Quality Management System Standard which provides a framework to ensure that customer requirements are met and exceeded. If implemented in the right way, it is an effective “Business Management” tool that can ensure business planning, management of risks and continuous improvement.
Any company big, small, product or service can be certified to ISO 9001. Over 1 million companies in 170 countries have been certified to ISO 9001. The update to the standard released in 2015 is a great improvement bringing effective business management thinking to all organisations in a manageable way providing a great foundation for growth and success.
Clear business strategy and business risk management processes
Clarifying processes and interactions between teams
Competitive advantage in tenders, bidding and marketing
Strong, structured foundation on which to grow and expand.
Continuous improvement in customer service and quality
Increased right first time
Engagement of staff